Hey there! Ever had one of those moments where you just needed to talk to a real person? We get it. At elitneclothfindshp Holdings, we’re not just another faceless online store—we’re a small team that genuinely cares about your experience. In fact, our founder still replies to emails personally (though he might take a day or two during peak seasons!).
Honestly, we’ve tried those automated systems before, and let’s just say… they didn’t feel very human. So here’s how you can reach actual people who’ll listen:
Remember that time we completely redesigned our return policy because 12 customers said it was confusing? That’s the power of your feedback. Whether it’s a product suggestion, a sizing question, or even just to say hi—we read every single message.
"I wasn’t sure about the fabric quality until I emailed them. The reply was so detailed—they even sent me close-up photos!"
—Marta, loyal customer since 2021
Need help fast? Try our live chat (that little icon in the corner—yes, that one!). Our support team is online Monday to Saturday, 8am–8pm EET. Or fill out our contact form if you prefer typing at 2am (we’ve all been there).
P.S. If you’re wondering why our address is in Bucharest but our warehouse is in Cluj-Napoca… well, that’s a story involving three friends, a startup grant, and way too much coffee. Ask us about it sometime!
